Version Number | Created / Reviewed by (name and job role): | Date: | Next review date: |
1.0 | Created by: Jenny Goodall, DPO Approved by: | 15 September 2025 | September 2026 |
1. Introduction
The DTCCA is collecting and processing your personal data as a Data Controller under Data Protection Legislation and is registered with the Information Commissioner’s Office (ICO) under registration number ZB894252. Details about this registration can be found at www.ico.org.uk.
This Notice explains what information we collect, why we collect it, who it may be shared with and how long it will be retained. It also explains your rights and our legal obligations. Should you wish to find out more about the DTCCA’s data protection commitments, please see our Data Protection Policy or contact our Data Protection Officer (DPO) at infoman.devontorbaycombinedcountyauthoritydata-mailbox@devon.gov.uk
2. Purpose of collecting or processing your personal data
The DTCCA is committed to ensuring that personal information is processed fairly, lawfully and securely in accordance with data protection laws.
In order to deliver services to you in an effective way, the authority will need to collect and use personal information about you.
Personal information can be anything that identifies and relates to a living person. This can include information that, when put together with other information, can then identify a person.
3. Service or project specific privacy notices
If you use a specific service, we will usually let you know how that service will use your personal information via a separate privacy notice. In particular, services using large amount of personal or special categories of data will have their own dedicated privacy notice to tell people what information is being shared and how it is processed.
4. What information are we processing?
We may collect, store or otherwise process information about you which may include:
- Personal identifiable information and contact details relating to identified natural persons used to deliver services such as Investment, Innovation and Trade, Adult Skills and Education, Housing and Planning, Transport or Highways, and any other services that the authority delivers
- Special categories of information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs and medical health conditions
- Health and wellbeing information. All local authorities have a duty to improve the health of the population they serve. To help with this, we use information from a range of source data to understand more about the health and care needs in the area
- Research and statistical data to provide intelligence including demographic data, population projections, the economic situation, health and wellbeing information. This personal information is often pseudonymised when an identifier such as name is replaced with a unique number
Where we are collecting personal data about you for the provision of one of the purposes outlined in this Privacy Notice, we rely upon one of the following legal basis for the processing:-
- Consent: the individual has given clear consent for the authority to process their personal data for a specific purpose.
- Contract: the processing is necessary for a contract you have with the authority, or because they have asked you to take specific steps before entering into a contract.
- Legal obligation: the processing is necessary for the authority to comply with the law (not including contractual obligations).
- Vital interests: the processing is necessary to protect someone’s life.
- Public task: the processing is necessary for you to perform a task in the public interest or for your official functions, and the task or function has a clear basis in law.
- Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests. (This cannot apply if you are a public authority processing data to perform your official tasks.)
When special categories of personal data are processed (for example, health or medical data, racial or ethnic origin or biometric data), this shall only be done where a lawful basis has been identified from the list above, and one from the following list:
- The data subject has given explicit consent.
- The processing is necessary for the purposes of exercising or performing any right or obligation which is imposed on the DTCCA in relation to employment, social security and social protection law (eg safeguarding individuals at risk; protection against unlawful acts; prevention against fraud).
- It is necessary to protect the vital interests of any person where the data subject is physically or legally incapable of giving consent.
- The data has been made public by the data subject.
- The processing is necessary for the establishment, exercise, or defence of legal claims.
- The processing is necessary in the substantial public interest.
- The processing is necessary for health or social care purposes.
- The processing is necessary for public health.
- The processing is necessary for archiving, research, or statistical purposes.
Most of the DTCCA’s processing of personal data will not require consent from data subjects, as the DTCCA needs to process this data in order to carry out its official tasks and public duties as a Combined County Authority.
However, where consent is required, we will adhere to the conditions for consent outlined within Article 4(11) of the UK GDPR and will ensure that the person giving consent will be able to withdraw their consent at any time by contacting the DPO.
Personal data that is collected for any of the purposes outlined in this notice is never used for direct marketing purposes and is not sold on to any other third parties.
5. Recipients or categories of recipients that we may share your personal data with
To ensure that the Authority provides you with an efficient and effective service we will sometimes need to share your information with other partner organisations that support the delivery of the service you may receive or in order that they may discharge their regulatory requirements. This includes organisations such as;
- Devon County Council
- Torbay Council
- Other district and city councils
- The data protection regulator (the Information Commissioner’s Office)
We may also share information to enable us to comply with court orders and other legal obligations. If this is necessary, we will only share the minimum amount of personal data needed for this purpose.
6. International transfers
Most personal information we collect is stored on electronic systems in the UK and European Economic Area. For example, some personal information may be stored on computer services located in the European Economic Area (EEA).
Generally, personal information in our control will not be sent outside EEA, unless stored within cloud-based computer services. If this is done, appropriate assessments, procedures and technologies will be put in place to maintain the security of all personal information processed outside of the EEA.
The DTCCA will only retain your personal data for as long as is required and no longer. The retention period is either dictated by law or for business purposes. Once your information is no longer needed it will be securely and confidentially destroyed.
7. Your data protection rights
Under Data Protection Legislation, you have certain rights in relation to your personal data. You can exercise your rights by contacting us at infoman.devontorbaycombinedcountyauthoritydata-mailbox@devon.gov.uk
Further details on your rights under data protection legislation are available here and within the Authority’s Data Protection Policy.
8. Automated decision making
‘Automated decision making’ is when decisions are made about you by a computer, without any human involvement. If any of our services carry out any automated decision making using your personal information, this will be explained in the service specific privacy notice.
‘Risk profiling’ is where decisions are made about you based on certain things in your personal information, e.g. your health conditions. If we use your personal information to profile you to deliver the most appropriate service, we will tell you.
If you are concerned about us using automated decision making or profiling, you can get help from the Data Protection Officer (DPO) who will be able to explain to you how we are using your information.
9. Changes to this privacy notice
This privacy notice was last updated on 15 September 2025, and is regularly reviewed. If we use your personal data for any new purposes, updates will be made to the privacy information and changes communicated, where necessary in accordance with current data protection legislation. Any queries relating to this Notice should be directed to our DPO (contact details provided above).
10. Complaints
If you have any comments, queries or complaints about this privacy notice or the processing of your personal data please contact our DPO at infoman.devontorbaycombinedcountyauthoritydata-mailbox@devon.gov.uk
Alternatively, if you are not happy with the way that DTCCA is handling your personal data, you are entitled to appeal to the Information Commissioners Office (ICO). The Information Commissioners Office enforces and oversees the Data Protection Regulations.
Contact details are below:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: casework@ico.org.uk
Privacy Notice History:
Version Number | Created / Reviewed by (name and job role): | Date: | Next review date: |
1.0 | Created by: Jenny Goodall, DPO Approved by: | 15 September 2025 | September 2026 |
Appendix 1: Data Protection Policy Definitions
Term used | Summary definition |
---|---|
Personal data | Personal data means any information relating to an identified or identifiable living individual. This includes a name, identification number, location data, an online identifier, information relating to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual. |
Special categories of personal data | Special categories of personal data mean personal data which reveal the racial or ethnic origin, political opinions, religious or philosophical beliefs and the trade union membership of the data subject. It also includes the processing of genetic data, biometric data for the purpose of uniquely identifying an individual, data concerning health, and data relating to an individual’s sex life or sexual orientation. |
Processing | Processing means any operation or set of operations which is performed on personal data, such as the collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. |
Data subject | An identifiable, living individual who is the subject of personal data. |
Data controller | A data controller is an organisation who determines the purposes and means of the processing of personal data. |
Data processor | A data processor is an organisation who processes personal data on behalf of a data controller, on their instruction. |
Personal data breach | A personal data breach is a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data. |